Playing within limits at Blitzbet
- Published
- Updated
1. Our position
1.1 Gambling as entertainment
At Blitzbet we regard gambling as a paid form of entertainment and not as a way to earn money. Every bet can be lost, and no strategy, system or offer changes that.
1.2 Our commitment
We state the conditions of every offer next to its benefit, we do not encourage members to chase losses, and we answer questions about limits and exclusion through our support team.
1.3 Who is covered
These commitments apply to every member of the casino and the sportsbook in the United Kingdom, and they extend to relatives and friends who are concerned about someone else’s play.
2. Warning signs
2.1 Signs in behaviour
Play may be becoming a problem when a member:
- spends more than planned or more than can be afforded;
- plays longer than intended or loses track of time;
- bets again at once to recover a loss;
- borrows money or uses funds meant for bills;
- hides the amount or the frequency of play from family;
- feels irritable, anxious or low when not playing.
2.2 Signs in the account
| Sign in the account | What it can indicate |
|---|---|
| Several deposits in one day | Chasing losses |
| Deposits made soon after a withdrawal | Difficulty keeping winnings |
| Long sessions late at night | Loss of control over time |
| Repeated higher stakes after losses | Escalation |
2.3 What to do
One or more signs are a reason to pause and to speak to someone. The earlier a member acts, the easier it is to regain control.
2.4 Signs seen by others
Relatives and friends often notice a change before the member does: missed commitments, secrecy about money, changes in mood after a session, or requests for loans. A concerned person can speak to the member calmly, without blame, and can contact BeGambleAware or GamCare for advice on how to start that conversation.
3. Budget and time
3.1 Setting a budget
Before playing, the member decides an amount that can be lost without harm to rent, bills or savings. That amount is a cost of entertainment, and it is not exceeded after losses.
3.2 Setting a time limit
Live products such as live betting, dealer tables and game shows move quickly, so a time limit is decided before the session begins. When the limit is reached, the session ends.
3.3 A simple plan
| Step | Decision |
|---|---|
| Amount | The sum for the week or month, fixed before the first deposit |
| Stake | A fixed stake per bet or per round, lower than the amount divided by twenty |
| Time | A session length, with a break after each session |
| Stop rule | Play ends when the amount or the time is reached, whichever comes first |
A plan written down is easier to keep than one held in mind, and it is reviewed after each month of play.
3.4 Bonuses
A bonus must never raise the budget. The wagering requirement of 36x and the validity of 7 days in the welcome package are conditions to be weighed, and a member who feels pressed by them does not activate the offer.
4. Limits and the support team
4.1 How to ask
A member who wants to limit play writes to [email protected] or uses chat.
4.2 What we do
Our team explains the options available for the account and confirms in writing what has been set.
4.3 Documents
We do not require documents to discuss limits. Verification applies to withdrawals, as stated in the Terms.
5. Breaks and self-exclusion
5.1 Taking a break
A member can stop at any time, and a break begins by informing our team and by logging out.
5.2 Longer exclusion
A member who wants a long break or a permanent end to play asks our team to close the account.
5.3 GamStop
Members in Great Britain can register with GamStop, the national online self-exclusion scheme, which blocks access to accounts on gambling websites and apps. It is free, and it covers sites beyond one operator.
6. Banking and device barriers
6.1 Banking
Many banks allow customers to block gambling transactions on cards. A member who wants a barrier at the bank asks the bank about that option. A block of this kind is set and lifted at the bank, not by us, and the bank explains its conditions.
6.2 Payment habits
Deposits are made only from a payment method that belongs to the member. Funds meant for essential spending are not used for gambling, and card details stored in a browser can be deleted to make impulsive deposits harder.
6.3 Devices
Blocking software can be installed on a phone or computer to stop access to gambling websites. Some members also remove saved passwords from the browser.
7. Independent support
7.1 BeGambleAware
BeGambleAware provides free help in Great Britain around the clock, with advice for members and for people close to them.
7.2 GamCare
GamCare supports people affected by gambling, including through the National Gambling Helpline.
7.3 Speaking to a doctor
A general practitioner can discuss the effect of gambling on health and mood and can refer a member to specialist services.
7.4 When to call
A member does not wait for a crisis. Free help is available to anyone who is worried about their own play or about someone else’s, and no member needs to have lost a particular amount to ask for it.
8. Protection of minors
8.1 Age
The service is for persons aged 18 or over, and the date of birth is checked against the identity document in verification.
8.2 Households
Adults keep passwords and payment details away from children, log out of the account on shared devices and use parental controls on devices that children use.
9. Privacy of this subject
9.1 Confidentiality
A member can discuss limits, breaks or exclusion without explaining the reasons in detail.
A conversation about limits or exclusion is handled by our team as an ordinary account matter and is kept with the account record under the Privacy Policy.
9.2 Relatives
A relative who is concerned can write to us. We listen, and we explain what the member can do to limit play and where independent help is available.
10. Keeping these commitments current
10.1 Updates
We revise these commitments when the service changes, and when members or support organisations draw our attention to something that should be stated differently.
10.2 Feedback
Suggestions on these commitments are welcome at [email protected].
11. Urgent situations
11.1 Immediate danger
A person who is in crisis or at risk of harm contacts the emergency services without delay.
11.2 Support
A person who feels overwhelmed by gambling or by debt speaks to BeGambleAware, GamCare or a doctor, and our team can be written to at any time at [email protected].